VLMS Privacy Policy

This website (“Site”) is owned and operated by Verified Leads and Marketing Services Global LLP(“VLMS”). At VLMS, we recognize the importance of protecting your Personal Information. This Privacy Policy applies to Personal Information collected, processed, and used by VLMS through this Site.

This Privacy Policy is compliant with Section 43A of the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPDI Rules”), General Data Protection Regulation (“GDPR”), California Consumer Privacy Act (“CCPA”) requirements, and the EU-U.S. Data Privacy Framework (“DPF”) Principles, including the UK Extension and the Swiss-U.S. DPF Principles. Please take a moment to read our privacy practices carefully and let us know if you have any questions.

What Personal Information do we collect?

When you visit and browse the Site, contact our team through the Site form, or send us an email, we may collect certain information to either provide you with our services or use it for conventional direct marketing to improve customer experience.

Information we collect directly from you:

When you fill out the form on the Site or directly contact us (via an email or a phone call), we may collect the following personal information from you (“Personal Information”):

  • Your full name;
  • Phone number;
  • Email address;
  • Other information you voluntarily provide to us.

Information we collect when you use our Site:

We may use cookies to automatically collect information when you visit and browse our Site or interact with our online advertisement. This type of information may include information about your web browser, device type, language, what search terms referred you to the Site, web pages that you view, etc., and does not include any Personal Information.

We use cookies to understand how our Site is used, improve user experience, track sessions, and prevent fraud. Additionally, cookies help us better analyze how our targeted marketing and advertising campaigns perform, so we can create more personalized content.

How do we use your Personal Information?

We collect and process your Personal Information either with your consent, under a contract, or to serve our legitimate business interest (such as direct marketing). We do not store or process your Personal Information any longer than is necessary in relation to the purposes for which they were collected or to ensure compliance with applicable laws.

Examples of how we may use your Personal Information include:

  • Providing you with the information/services that you request from us;
  • Communicating with you and responding to your inquiries;
  • Informing you about changes in our services and products;
  • Resolving consumer, service, and product issues;
  • Improving your customer experience on our Site based on feedback and information we receive from you;
  • Conducting conventional direct marketing by providing you with information and advertising related to our products and services;
  • Preventing illegal activities and fraud;
  • Meeting legal requirements.

Will we share your Personal Information with 3rd parties?

We will not share or sell your Personal Information for commercial purposes to third parties. However, we reserve the right to disclose your Personal Information if necessary to comply with applicable laws and regulations, court orders, to respond to a subpoena or other lawful requests, and to defend our legal rights and the rights of our business partners and clients.

Adherence to EU-U.S. DPF Principles

VLMS Global adheres to the EU-U.S. Data Privacy Framework Principles for the collection, use, and retention of personal information transferred from the European Union to the United States. Additionally, VLMS Global complies with the UK Extension and the Swiss-U.S. DPF Principles for personal data transfers from the United Kingdom and Switzerland, respectively.

If your personal data has been transferred from the EU, UK, or Switzerland, VLMS Global will process it in compliance with the applicable DPF Principles.

How safe is your Personal Information with us?

We have implemented appropriate technical and organizational measures to protect against unauthorized or unlawful processing of Personal Information and against accidental loss, destruction, or damage to Personal Information.

These measures are designed in accordance with the latest technological developments and are proportionate to the harm that might result from unauthorized or unlawful processing or accidental loss, destruction, or damage. The measures may include pseudonymizing and encrypting Personal Information, ensuring confidentiality, integrity, availability, and resilience of systems and services, and ensuring the availability of and access to Personal Information can be restored in a timely manner after a data breach. We regularly assess and evaluate the effectiveness of these measures.

What rights do you have?

  • Right to update and maintain accurate information: You have the right to ensure that the information we hold is accurate and up to date. You can check the Personal Information we hold about you by emailing us at [email protected]. If you find any inaccuracies or errors, please let us know. We will correct or delete the information promptly upon your request.
  • Right to access and be forgotten: You may request access to the Personal Information stored in our database at any time. You also have the right to request that we correct, update, or delete your Personal Information.
  • Right to be informed about policy changes: We may update this Privacy Policy periodically. You will be notified if we make any substantial changes.
  • Right to breach notification: In the event of a data breach, we will notify you and the relevant data protection authority without undue delay, in compliance with applicable data protection legislation.
  • Right to opt-out: If you wish to opt out of online advertising or cookie tracking, you may contact us, and we will provide options to opt out.

Contact Us

If you have any questions or comments regarding this Privacy Policy, please contact us at [email protected].